I have started to write e-mails for LFC. This gives me exposure communicating with the guest and answering any frequently asked questions. Guest relations is very important aspect of many companies and at LFC it is no different. My goal is to communicate with each inquiry in a positive way and send them to our main website, FB and Pinterest to offer more visuals of the properties.
I write each e-mail as a draft and then re-read each e-mail out loud (smiling of course to sound friendly) to make certain it flows properly. After I double check my work a LFC team member proof reads it (because mistakes can happen) before sending it off to the client.
Writing e-mails is actually a lot of fun! I feel like I wait by the computer for the response 🙂